Track Order

Tracking FAQ
When will my order arrive?
At AplusGifts, our team is committed to delivering your order as swiftly as possible, working hard to ensure a seamless experience.

Typically, the total processing and shipping time is 8-18 business days for orders within the US and 12-22 business days for international orders, barring any unexpected postal delays. For a more detailed breakdown, please visit our: Shipping & Handling page.

Once your order ships, you’ll receive a shipping confirmation email with tracking details, so you can follow its journey. Don’t forget to check your spam or junk folder if it’s not in your inbox!

Why isn’t my tracking number working?
Tracking updates generally appear within 48-72 hours after you receive your tracking number. This lag often happens because the first tracking event is logged only after the package reaches the local sorting facility.

Note: For certain items (like apparel, prints, or custom goods), some carriers may take a little longer to update the next steps.

Why hasn’t my order tracking updated?
We understand it can be frustrating when your order’s status doesn’t update right away. During peak seasons, it’s common for packages to ship with limited tracking info—but rest assured, your order will arrive within our promised timeframe. Delays can stem from things like weather issues, customs processing, or carrier backlogs.

If your tracking hasn’t updated for 10-12 days, please contact us at: Contact Us, and we’ll sort it out as quickly as possible!